- Specialist training courses for Technical Authors, Technical Writers, Documentation Managers and Content Strategists
- Policies and procedures writing courses
- Facilitated workshops for your content projects
They help you improve your writing, project planning and content development skills.
“Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate.The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.”
Amanda Lindsay, Citrix.
Training communication training courses
For Technical Authors, Technical Writers and Documentation Managers.
Online training course bundle
The fundamentals of technical writing
This course is ideal for you if need a solid understanding the Technical Author’s role and the fundamentals of technical writing.
Advanced technical writing techniques
This course is for you if you are an experienced technical communicator who wants to know about the current trends and ideas.
These courses are for people both new to DITA and already using DITA.
The online course could be included in the planning and managing documentation projects course.
Single sourcing training
This course is for you if you want to re-use, re-publish and re-purpose more content, and need to understand single sourcing and plan a single sourcing migration project. You will learn the basic skills in single sourcing and writing content for reuse.
Authoring tools training
Business-related writing and content strategy training courses
Policies and procedures writing
This is for organisations needing to train their staff in how to create clear and effective policies and procedures information.
Content design and content strategy training
This is for people planning and implementing a content strategy project. This can be for a website as well as for technical documentation.
Professional certificationIf you want to become a Junior, Certified Member or Certified Fellow of the technical communicators’ national professional body - the Institute of Scientific and Technical Communicators (ISTC) - Cherryleaf’s training courses can help. Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD) , and Cherryleaf’s courses can help demonstrate you are extending and updating your skills.
Coming soon – New online training modules in technical communication
We’re developing a number of new online training modules for your technical communications team, new managers or staff who are starting their careers in technical communication.
Primarily aimed at REST APIs, this training course will help you to organise, write, plan and control your API documentation.
Writing UI Embedded Help text training course
This course helps UX developers and technical communicators better understand how to create and write UI Help text and embedded Help.
Planning User documentatIon in an Agile environment
- Overview of common project methodologies
- Project planning and its effect on writing documentation
- What is waterfall and how does waterfall affect writing?
- Waterfall approaches to writing
- What is Agile and how does Agile affect writing?
- Working within an Agile environment
- Agile and Lean approaches to writing
- Planning your documentation
Estimating Time Budgets for Software Documentation Projects
- Estimating basics
- Estimating and the information design
- Additional requirements affecting your estimates
- Nine factors affecting your estimates
- Dealing with existing content
Metrics in Technical Communication
- What should we measure?
- Productivity measures
- Quality measures
Post writing and editing
Markdown for Technical Communicators
Researching the Audience for Technical Documentation
Establishing Technical Documentation Standards
- History of technical writing standards
- Authoring guidelines and style guides
Usability and User Centred Design
Defining Technical Communication
Establishing the Business Case for Technical Documentation
Facilitated workshops for your content projects
You can use Cherryleaf’s trainers to host your own workshops. These can help you get your project on track, develop your team’s skills and prioritise the most important activities. Workshops work really well in getting everyone onboard with their roles and responsibilities, how to produce content, and the timescales for deliverables.
Workshops can help you can make progress on areas such as content planning, the information design, the users’ needs and the project goals, as well as standards and best practices.
Contact us to discuss your situation.
Our Course Administration page provides details on requirements and terms and conditions.