Cherryleaf training – Improve your writing, technical communication and content strategy skills

Cherryleaf offers:

  • Specialist training courses for Technical Authors, Technical Writers, Documentation Managers and Content Strategists
  • Policies and procedures writing courses
  • Facilitated workshops for your content projects

They help you improve your writing, project planning and content development skills.

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“Thank you very much for an interesting and thought-provoking course. The content and themes are very relevant to Citrix Technical Publications as we regularly look at trends and how we can respond and innovate.The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.”

Amanda Lindsay, Citrix.


Our courses

Training communication training courses

For Technical Authors, Technical Writers and Documentation Managers.

Online training course bundle

The fundamentals of technical writing

This course is ideal for you if need a solid understanding the Technical Author’s role and the fundamentals of technical writing.

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Advanced technical writing techniques

This course is for you if you are an experienced technical communicator who wants to know about the current trends and ideas.

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DITA training

These courses are for people both new to DITA and already using DITA.

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The online course could be included in the planning and managing documentation projects course.

Single sourcing training

This course is for you if you want to re-use, re-publish and re-purpose more content, and need to understand single sourcing and plan a single sourcing migration project. You will learn the basic skills in single sourcing and writing content for reuse.

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Authoring tools training

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Business-related writing and content strategy training courses

Policies and procedures writing

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This is for organisations needing to train their staff in how to create clear and effective policies and procedures information.

Content design and content strategy training

This is for people planning and implementing a content strategy project. This can be for a website as well as for technical documentation.

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Professional certification

certified member logoIf you want to become a Junior, Certified Member or Certified Fellow of the technical communicators’ national professional body - the Institute of Scientific and Technical Communicators (ISTC) - Cherryleaf’s training courses can help. Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD) , and Cherryleaf’s courses can help demonstrate you are extending and updating your skills.

Coming soon – New online training modules in technical communication

We’re developing a number of new online training modules for your technical communications team, new managers or staff who are starting their careers in technical communication.

documentING APIs

Primarily aimed at REST APIs, this training course will help you to organise, write, plan and control your API documentation.

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Writing UI Embedded Help text training course

This course helps UX developers and technical communicators better understand how to create and write UI Help text and embedded Help.

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Planning User documentatIon in an Agile environment

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  • Overview of common project methodologies
  • Project planning and its effect on writing documentation
  • What is waterfall and how does waterfall affect writing?
  • Waterfall approaches to writing
  • What is Agile and how does Agile affect writing?
  • Working within an Agile environment
  • Agile and Lean approaches to writing
  • Planning your documentation

Estimating Time Budgets for Software Documentation Projects

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  • Estimating basics
  • Estimating and the information design
  • Additional requirements affecting your estimates
  • Nine factors affecting your estimates
  • Dealing with existing content

Metrics in Technical Communication

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  • What should we measure?
  • Productivity measures
  • Quality measures

Post writing and editing

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Information Design

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Markdown for Technical Communicators

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Researching the Audience for Technical Documentation

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Establishing Technical Documentation Standards

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  • History of technical writing standards
  • Authoring guidelines and style guides

Usability and User Centred Design

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Defining Technical Communication

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Establishing the Business Case for Technical Documentation

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Facilitated workshops for your content projects

Cherryleaf training - classroomYou can use Cherryleaf’s trainers to host your own workshops. These can help you get your project on track, develop your team’s skills and prioritise the most important activities. Workshops work really well in getting everyone onboard with their roles and responsibilities, how to produce content, and the timescales for deliverables.

Workshops can help you can make progress on areas such as content planning, the information design, the users’ needs and the project goals, as well as standards and best practices.

Contact us to discuss your situation.


Course administration

Our Course Administration page provides details on requirements and terms and conditions.


 Contact us for more information

contact cherryleaf
If you'd like more information about Cherryleaf's training courses, including options for courses for groups in a single organisation, contact us using our training services contact form. If you can’t see the course you want, contact us, as we may still be able to cater for your needs.