Overview

Discover the latest trends in technical documentation, learn from case studies and network at Cherryleaf's curated seminars and debates on trends in technical user documentation.

Whether for new business generation, enabling users to get the job done or simply to reduce support costs, User Assistance (Help, technical documentation, user guides etc) is a vital tool for software businesses. Yet so few people take a strategic approach to it. Today, all of the resources you need are at your disposal for you to enable users to achieve their best. The question is do you understand how?

Cherryleaf is curating and hosting a programme of talks on trends in technical documentation. At these sessions, there'll be a presentation from a respected member of the Technical Communication profession, plus the opportunity to network with your peers. 

Duration and location

Each talk is hosted by Cherryleaf in central London, and lasts approximately two hours. Spaces are limited to 14 delegates. 

Who are these talks for?

These events are for anyone involved in setting the strategy and planning of how to assist their users via Help and user documentation. These may be members of the Documentation team and/or stakeholders from User Interface Development, Support and Training.

Got something interesting to say? Become a speaker at this event!

We're looking for people who would like to present a case study or share their view of the future trends in technical communication with their peers.  Contact us for more information.

Our first talk was:

• What is the role of Technical Communicators when products simply work? 
• Speakers: Dr Adrian Warman, IBM and Ellis Pratt, Cherryleaf.

Our second talk was:

• User Assistance in a Social World 
• 9th May 2012 10.01am-12.31pm
• Speakers: Briana Wherry, Alfresco Software and Dr. Andrew Bredenkamp, Acrolinx GmbH
• Where does technical documentation fit in a world of Twitter and social media? Is User Assistance different in Social Media applications?

The subsequent talk will be:

• Designing technical documentation for tablets
• Speaker: Ellis Pratt, Cherryleaf
• This will be a webinar, hosted by Adobe, on 26th June 2012. 

Dates and prices

We intend to hold these events once per quarter. 

Most events will be free, but with priority for places given to our customers. These events will not be recorded or streamed.