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As technical communicators, we love to share what we learn, explore better ways to communicate, and explain things. Below, you’ll find links to articles, courses, podcast episodes and presentations on technical communication and content strategy.
Discover what different personas think of your documents
Curious what different types of users think of your documents, and whether they’re finding the information they’re looking for?
User insights can be invaluable for learning whether you’re meeting the needs of any or all types of users. Will they give up if they can’t find what they need? Can they understand and use the information once they’ve found it?
Unfortunately, most documentation teams don’t have access to a dedicated user research team, and they lack the time or budget to carry out tests themselves. Often, they’re left guessing about effectiveness.
Cherryleaf has developed three free AI tools that simulate different user personas navigating through documents to identify navigation issues and measure success rates.
See: Discover what different personas think of your documents
The Cherryleaf blog
Our blog provides information on becoming a better technical communicator. It contains news, articles, videos, podcast recordings, transcripts, and examples.
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Podcast
The Cherryleaf Podcast is a podcast on creating clearer and simpler information, technical writing, technical communication, and related topics. You can ask your question to the podcast team. We’ll see if we can feature it in a future episode of our podcast.
You’ll find the the show notes for each episode at cherryleaf.podbean.com
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