We’ve just published an ebook called “Trends in Technical Communication – Rethinking Help“.
Many people in the field of software and technical communication are asking: Couldn’t we do a better job at helping users when they get stuck?
This 762 page book is a collection of articles and selected extracts from books that have looked at some of the major trends in software technical documentation in recent years. Its purpose is to help those involved in developing software User Assistance, in all its forms, determine a strategy for the future.
There are more details at:
Don’t have a Kindle? No problem – you can view it on your PC, tablet or smartphone.