We asked Technical Authors to complete a survey into the issues and challenges they face in 2016 and beyond. There were four main themes that stood out:
- Issues around working in an Agile environment.
- A need to develop skills in creating training screencasts. This included how to use tools, structuring and presenting content, and the ideal length of each video.
- Improving the status of Technical Authors and the Technical Publications department in the organisation. This topic has come up in previous surveys.
- Developing skills in using DITA.
We’ve looked at Agile recently, and we’ll revisit the other topics in the upcoming months.
Thanks to everyone who took part in the survey.