JB – Managing and Mastering Documentation Projects with AI course
This course did a great job of helping me uncover my own process blindness. As an experienced technical writer, it’s easy for me to forget the array of tasks & subtasks that go into the work I do because it’s practically second nature. So, it was refreshing to be able to sit still for a few hours, take notice of what I’ve tended to write off as “just part of the job,” and decide how best to handle the parts that still serve the project.
Using Generative AI in technical writing training course – Karen C
I’ve been empowered to try out AI for myself, which now makes me the ‘expert’ on my team. It’s a career boost to have increased knowledge in this area. I’ve just created a custom agent and am happy with the results. I’ve set up the agent to highlight its changes in yellow, with deletions in strikethrough, so I can easily see the new content when I open my files in Flare. This process is already saving me time, especially when drafting content based on my notes from SME interviews, Confluence pages, Jiras, and other random bits of information.
AW – Managing and Mastering Documentation Projects with AI course
Overall, the course was well structured and put together. I found the practical exercises really helpful.
To see other comments from customers, see our case studies, examples of end user documentation and testimonials pages.