One of the biggest challenges for technical authors is to demonstrate and assess the value of the work they do. This is is also true in some other professions as well, such as those in design. I came across an article by Suzan Boztepe on what exactly constitutes user value and how design can contribute… Read more »
Author: ellis
Technical Authors writing test – Free
Free writing test for you to use when you’re interviewing. We offer a free writing test you can use to help you assess candidates. Contact us if you’d like a copy. Note: For prospective employers only – sorry, not available to candidates.
Nine little known secrets about creating great user information
We’ve written a new article on nine little known secrets about creating great user information. Please read our article to find out more.
Six biggest mistakes Project Managers make with documentation and how to avoid them
We’ve written a new article on the six biggest mistakes Project Managers make with documentation and how to avoid them. They are: 1. They don’t communicate their central message and their desired outcome.2. They are inconsistent or unclear in what they want to say.3. They don’t use the best style of language. 4. They leave… Read more »
What makes a good user document?
That’s the question I’ll be asking myself this week. I have been asked to be a “remote judge” for a technical communication competition. In the judging guidelines it states: “Two judging criteria are basic in the competitions: – Judge the work the contributors actually did.– Judge how well the work does what it is intended… Read more »