Updated copywriting training course coming soon

We’ve temporarily withdrawn our online copywriting skills training course, but don’t worry: an updated version of the course will be coming out soon. The new course, developed by Dr Alan Rae, includes new content on telling your story in writing, as well as digital copywriting. Dr Rae is a Fellow, and former Regional Chair, of… Read more »

“Engaging your readers in the documentation. How and why social media?”

Sarah Maddox (Technical Writer, Atlassian) is another champion of engaging readers through technical documentation. Here is a video of her presentation to the Atlassian User Group Wiesbaden. It’s called “Engaging your readers in the documentation. How and why social media?” See also Reduce Support calls by engaging readers with user documentation