Thank you

We’re celebrating our 10th anniversary today. Thank you if you have been a customer, employee, job candidate or supplier during that period. If you’ve not worked with us yet, then hopefully we will in the future – thanks in anticipation of that. In some ways, little has changed since November 2002. Organisations still need to… Read more »

Surprising feedback from Technical Communications UK 2012 conference

We’ve just been sent the delegate feedback from my presentation at the Technical Communications UK 2012 conference: Ellis Pratt – What does the iPad 3 mean for Technical Authors? Brilliant, very thorough, very comparative, very useful, bit fast through slides – can we have a copy of slides please? … Knows his stuff, makes me want to… Read more »

Nine myths about technical writing

“We can design away the need for a user manual and online Help” The idea of a product that totally is intuitive to use, the product that sells itself, sounds terribly attractive. Often these are called commodities, and consumers tend to go for the cheapest one, or the one with the best brand image. There… Read more »