I will be in central London (near The Strand) on 30th January and 20th February, to meet up with people involved or interested in technical authoring and communication. I’m arranging informal meetings with the aim of getting to know you all a little better, by meeting you face to face. If you wish to book… Read more »
Cherryleaf Blog
The user assistance skill set
We were having a clearout when I found a handout from a presentation made by Joe Welinske on the user assistance skill set. Although this presentation must have been made four or five years ago, it still rings true today. According to Joe’s survey, the skill set of for user assistance comprises: Writing Editing Indexing… Read more »
Web 2.0 style guides
We recieved an email asking: “I have just started at this software company, and one of my tasks is to work on the writing style guide. I have been looking around on the Internet for a style guide that covers writing style for web applications (or interfaces), and am wondering if you could point me… Read more »
The $110K Technical Communicator
We’ve currently got a vacancy on our books offering the highest salary we’ve seen for a senior technical author: £50K-£54K plus benefits, pension contribution etc. That’s roughly $110,000 per annum, with no healthcare fees or “co-pays” to come out of that. The catch? You need to be based (or legally entitled to work) in the… Read more »
What does single sourced content mean to readers?
Lyn Gattis kindly sent us a copy of her PhD dissertation over the Christmas break. She used some content from the Cherryleaf Web site in her dissertation, which looked into the comprehensibility of single sourced technical documents. In her dissertation, Lyn painted this scene: “Judi Greene is evaluating the capabilities of ‘CommonText’, a new single… Read more »