Marketing Technical Authors

The STC UK chapter will be holding the first event of 2006 on Saturday, 21 January 2006. This event ties in with the Trans-European Technical Communications Competition and they are expecting delegates from both the UK and board members form the other participating European chapters. We’ve been asked to present a session on marketing Technical… Read more »

The missing manuals

Nature, they say, abhors a vacuum, and David Pogue has created a business selling “books that should have been in the box”. That is, manuals for popular consumer software and hardware products. “Missing Manuals … are not only bestsellers, they’re the most popular books on their topics.” So does this mean you should charge for… Read more »

Office online – portal on using MS Office

Microsoft’s new Assistance Platform (AP) Help engine has gone live – it now handles all of the assistance queries, Tables of Contents and feedback for Office Online. Office Online is a portal for all things Office. Has Microsoft pushed the bounds of what you can do in creating community around assistance, templates, support, and learning?… Read more »

Celebrate the short winter evenings and take the opportunity to network in a relaxed environment.

Come and have a Christmas tipple with Cherryleaf. Get in the mood for the party season and have a few drinks whilst catching up with technical authors and other business people. The third of our successful networking events is taking place near Borough Market and London Bridge Station on Thursday 8th December from 6.30pm. Contact… Read more »

Our Happy Place

We have a folder on our intranet for storing feedback we receive from our customers and partners, which we call “our happy place”. Yesterday , we received some very nice feedback on our presentation at TICAD, which we will add to our collection: “May I take this opportunity to thank you for your excellent presentation… Read more »