Six biggest mistakes Project Managers make with documentation and how to avoid them

We’ve written a new article on the six biggest mistakes Project Managers make with documentation and how to avoid them. They are: 1. They don’t communicate their central message and their desired outcome.2. They are inconsistent or unclear in what they want to say.3. They don’t use the best style of language. 4. They leave… Read more »

MadCap Flare Version 3 released

Version 3 highlights (from the press release): Source Control Integration – Direct integration with Microsoft Visual Source Safe and Microsoft Team Foundation Server – Integration with most other industry source control systems (that use the MS SCC API interface) WebHelp Plus – Faster server-side search – Searching of non-HTML content (MS Word documents, PDF files,… Read more »

XML internationalization

The W3C has issued a working draft on best practices for XML internationalization. See http://www.w3.org/TR/xml-i18n-bp/#contents.

Categories: DITA, xml

Displaying Help as a toolbar in Word

Here is an innovative way to provide users with access to documentation: a small (622KB) add-in that adds a “Get Started” tab to the Ribbon in Word 2007. The tab is a set of redirects to Word 2007 Help topics, demos, animated guides and support resources on Microsoft’s Office Online Web site. There are also… Read more »