We received some nice feedback in a email from one of our customers today: “I’m very pleased with the enhancements to the Help System. You created very clear topics for some areas that I find difficult to explain. You also identified a number of ‘bugs’ with the current version that have now been fixed. This… Read more »

Seth Godin made an entertaining presentation recently called “This is broken“. In some cases, the “broken” items weren’t broken at all, they were meant to be that way. It’s just that their use wasn’t explained properly. As for the rest? Well, they were just badly designed.

We’ve made a slight adjustment to one of our services, renaming it “Technical Author Mentoring Programme” – TAMP. We’ve made this change to more accurately describe this service. TAMP typically comprises a one hour session at an agreed date and time, on a weekly or monthly basis. Mentoring can be provided through a combination of… Read more »

According to an article in the Virginian Pilot, a local man was able to reprogramme an ATM to give out $20 notes instead of $5. What the article didn’t reveal was that it’s suspected that he did it by reading the operator manual for this machine. Unfortunately, the original installation engineer probably didn’t read the… Read more »

We received a nice email today: “Your concept of how to run an agency to help authors as well as clients is truly inspired and I can tell you that your reputation is growing, not just in the author community but also companies. People out here are mentioning Cherryleaf in very positive terms. Most of… Read more »