Some nice feedback from one our recent Web editing projects: “I’m very, very happy with the new site content. There are still a few rough edges (like the font sizes, the blog and some of the images/buttons/logos), but our web builder will tackle all that when he’s back from a well-earned holiday next week. And… Read more »

More Web 2.0 developments that could affect technical documentation: A new kind of search engine could make the act of Web searching more sociable.

We were pointed to this article by James Woudhuysen in ITWeek: “From consultants Cherryleaf, Ellis Pratt also brings wisdom – indeed, he has lessons on metrics that go beyond their use in technical publishing . First, he rightly issues what he calls ‘18 minutes of health and safety warnings’ on how to measure – and… Read more »

What will microformats mean for your technical documentation? We live in a world where unstructured content is easy to create, but very hard to search on. Unfortunately, creating structured content, which is easy to search on, is expensive. The latest solution to this problem is microformats. These provide simple data “chunks”, embedded in a Web… Read more »

MadCap Software has now released the shrink-wrap version of Flare. Flare is a new help authoring tool, created by the original developers of RoboHelp, that will appeal to users of RoboHelp. It includes support for new Vista Help format from Microsoft. Cherryleaf will be offering Flare training courses in the UK and Europe.