An Introduction to DITA XML

Cherryleaf has launched a course for anyone wanting to understand the key concepts behind DITA (Darwin Information Typing Architecture). DITA is an open source XML-based framework for designing and delivering well-structured content efficiently and consistently in a single-sourcing environment. It provides a standard approach for creating task-oriented information and assembling topics into books or other… Read more »

Will Barclays Bank really be making things clearer for us?

The BBC has reported that Barclays Bank is moving away from “the arcane language that has be-devilled bank customers for generations”. The bank said it wants to move away from confusing acronyms and jargon, using “more colloquial” terms instead. Jim Hytner, Barclays’ marketing director, said: “We will be using language that everyone knows and understands”…. Read more »

ROI of software quality

If you are looking to justify software testing and quality, then these two reports may help: The Economic Impacts of Inadequate Infrastructure for Software Testing The ROI from Software Quality – An Executive Briefing

Developing online Help with Visual Studio 2005 SDK

Microsoft’s Visual Studio 2005 SDK now includes a Help authoring tool that allows “authoring, building and deployment of documentation to be plugged into Visual Studio”. The tool, HelpStudio Lite, is a slimmed down version of the Innovasys’ HelpStudio. If you would like training in Help Studio or Help Studio lite, then please contact us.