There’s been a lot of buzz recently around agentic AI tools like Microsoft’s Autogen and CrewAI. Could they be used in a technical documentation production workflow setting for automating some of the work carried out when creating user documentation for software? What are agentic AI tools? The core idea behind agentic AI systems is… Read more »
In April 2023, we conducted a survey into the use of AI and ChatGPT in technical communications. We thought it would be interesting to carry out a similar survey again, to see what has changed over the last 12 months, We’ve added two new questions to the survey. There are now 10 questions, it will… Read more »
Keeping documentation updated is a perpetual challenge, especially for products releasing new versions rapidly. We explored an AI-powered approach to automate identifying documentation needing updates. Our idea was prompted by a question in a Write the Docs forum about auto-flagging outdated help centre content. Hi we have a large and complex product with multiple releases… Read more »
On the 7th November 2023, Ellis presented the latest version of our webinar on using Artificial Intelligence in technical communication. Cherryleaf surveyed the techcomm community. The survey aimed to identify key questions, concerns, and interests about using generative AI like ChatGPT in technical communication work. In this webinar, you’ll learn what the survey uncovered and:… Read more »
In this episode of the Cherryleaf Podcast, we look at what Techcomm problems can generative AI solve. Technical writers today face numerous challenges that can hinder productivity and impact content quality. From managing high volumes of documentation to keeping pace with rapid product changes, it takes great effort to produce and maintain helpful, accurate, and… Read more »
