One of the recurring themes at recent conferences on technical communication has been content strategy. You see speakers commenting that writing skills are valued less, and so Technical Communicators should look to become more strategic and managerial. In this context, content strategy is a focus on improving efficiency and productivity of content creation, management and… Read more »
Daniel Pink’s lecture for the Royal Society for the Arts, describes some surprising truths about what motivates people like Technical Authors.
Rahal Baillie posted on Twitter a link to an article which, in passing, made reference to “Customer Engagement Management“. Julie Hunt described it as: The activity of monitoring of brand and customer conversations on corporate websites, as well as bi-directional communication extensions to external social sites. In essence, it’s about creating and managing content that… Read more »
Prospects, “the UK’s official graduate careers website”, has published a case study on being a Technical Author. It’s actually a case study on someone at Cherryleaf, outlining how they became a Technical Author and the things they enjoy about the job. Life as a Technical Author – a case study
We’ve had a number of enquiries recently from clients, which has lead to us having a number of Contract Technical Writing Opportunities on our books. Most of them require working at the client’s offices. For more details see our Technical Author Recruitment page.