Resolving the content strategy-email conundrum

In a recent post on StackExchange, Dr. Chris Atherton mentioned some of the challenges email creates for organisations looking to develop an effective content or intranet strategy: “You’re living out of your inbox and the company’s intranet. And now people are asking you whether you read that thing that they emailed you and posted on… Read more »

Reflections on the Congility conference

I spoke at the Congility (=”content agility”) conference, earlier in the week. It was a well run and interesting conference. Here are my post-conference reflections.

Here’s a link the article in Communicator magazine

We’ve uploaded a copy of an article that’s just been published in the latest edition of Communicator magazine to our website: What we can learn about technical communication from historical sword fighting and aikido instruction manuals. It’s slightly “off topic”, but still, we hope. an interesting read. The article mentions illustrator Oscar Ratti. Here is a… Read more »