One of the kind things people were saying to us at the tekom conference last week was they enjoyed reading our free illustrated guide to DITA. Indeed, we’ve been bowled over by the response to this mini graphic novel and the number of people who have downloaded it. This prompted us to complete a second… Read more »
Category: content strategy
Critical risk factors in content strategy
Via Twitter, we came across a blog post by Nick Milton on The four management territories for Knowledge Management. His post contained a diagram where he used the Boston Square to describe four management territories, and their impact on Knowledge Management. We wondered how this diagram would look if it related to content strategy. We came up… Read more »
Resolving the content strategy-email conundrum
In a recent post on StackExchange, Dr. Chris Atherton mentioned some of the challenges email creates for organisations looking to develop an effective content or intranet strategy: “You’re living out of your inbox and the company’s intranet. And now people are asking you whether you read that thing that they emailed you and posted on… Read more »
The user through the Technical Author’s eyes?
This is what their end users look like:
Reflections on the Congility conference
I spoke at the Congility (=”content agility”) conference, earlier in the week. It was a well run and interesting conference. Here are my post-conference reflections.