Red Gate Software’s Dominic Smith mentioned in his presentation at UAEurope conference that the company had found Technical Authors were ideally suited to take on the role of Project Manager for small Agile software development projects. In fact, Red Gate had morphed most of its Technical Authors into to a hybrid Project Manager role. Dominic made a… Read more »
Category: management
Do you need a Documentation Manager when Technical Authors are embedded into Agile project teams?
Earlier this week, I was asked my opinion on whether a Documentation Manager was needed when the individual Technical Authors are embedded into Agile project teams. My response was that a Documentation Manager mainly provides people management, project management, process management and content management. If a Technical Author is a member of a software project… Read more »
Setting a marketing strategy for a Technical Publications Dept
A good Technical Publications manager will, naturally, set a strategy for their department. In addition to the HR, technical and project management aspects, there’s another factor to consider – the marketing strategy for the department. Sales consultant Richard White advises businesses define and describe the archetypes for their particular product or service. He means the… Read more »
Turning employees’ knowledge into an asset for the organisation
In July 2010, Mark Prisk, UK Minister of State for Business and Enterprise said: As the events of the past two years have made painfully clear, we must leave behind the over reliance on financial services and support a renewal in modern manufacturing, so we are able to grasp the huge opportunities of the low carbon age…. Read more »
What every business can learn from a Haynes manual
The closing keynote presentation of TCUK 2010, made by J Haynes, Chairman of the Haynes Publishing Group, contained advice useful not only to those creating manuals but also to any organisation looking to communicate information to others. John went through the 50 year history of Haynes, publishers of the Haynes manuals, and explained the reason for the company’s… Read more »