Podcast 37: Should technical writers become copywriters?

In Episode 37 of the Cherryleaf Podcast, we look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters? Links: Technical copywriting training course Technical copywriting writing services Graham Jones – Are you providing enough detail online? “The World of the Hero”… Read more »

Podcast 36: Creating a developer portal, being Agile, and using Lean. Interview with Stella Crowhurst, Worldpay.

In this episode of the Cherryleaf Podcast, we talk to Stella Crowhurst, Content Strategy Director at ‎Worldpay. We discuss: How Worldpay reduced complexity in the developer experience by combining multiple properties in a single portal. How Worldpay uses Lean methods to develop documentation within an Agile development environment. The new tool Worldpay is building in-house that… Read more »

Podcast 35: What does the future hold for technical communication?

Note: This podcast episode is based on article to be published in Communicator. Communicator is the authoritative, award winning journal for UK technical communicators. Each year, Cherryleaf is one of the companies in technical communications that makes predictions for the upcoming 12 months. In this episode, we look further into the future, to see what the future holds… Read more »

Podcast 34: How to assess a technical communicator when you’re recruiting

This is a preview of Ellis’s presentation at the upcoming Build your Docs career event. “At this day-long conference, organised in collaboration with GDS, we will hear from those who have gained new skills, and discuss how to manage and develop your career in documentation.” The presentation is called “How to assess a good technical communicator from… Read more »