Keeping focus when implementing a digital strategy

On Wednesday, I saw a presentation by Rosie Hatton, the Strategy Delivery Lead for Parliament’s Digital Service (PDS), at the House of Parliament. Her presentation was called “Why Parliament’s Digital Strategy is like a Cottage Pie”. “Through its 2016-2021 digital strategy, Parliament is changing how it works to improve how it engages with citizens. Our goal… Read more »

What’s the deal about structured content?

This is a recording of a presentation from the February 2018 London Content Strategy Meetup. “Content can often seem like jelly – messy and hard to manage. In this presentation, we’ll look at whether you can reduce this messiness through structured writing. In this overview of the topic, we’ll explore what is structured writing, what… Read more »

API documentation: the undiscovered country

Recording from UAEurope 2017 conference. With many software developers now spending their time developing APIs, there’s an increasing demand for API documentation writers. It’s a fast changing field, with emerging information design patterns and authoring tools. It’s also different from end user documentation, and this means many Technical Communicators are uncertain if and how they… Read more »