Will online video replace the written user guide?

TED’s Chris Anderson says the rise of Web video is driving a worldwide phenomenon he calls “Crowd Accelerated Innovation” – a self-fueling cycle of learning that could be as significant as the invention of print. He claims What Gutenberg did for writing, online video can now do for face-to-face communication…Information often can be taken in… Read more »

Here’s the link to register for Mindtouch’s European launch event on 9th Sept

We’ve been sent a new link for registering for Mindtouch’s European launch event on 9th Sept, which is being held in Central London on Thursday 9th September. We’ll be presenting on “The seven key challenges Technical Publications departments face today”.  The whole event is called “Your Documentation is your Best Storefront. Are You Open for Business?” Over… Read more »

Understanding how people learn – the Affective Context Model

Nick Shackleton-Jones, Manager of Online & Informal Learning at the BBC, has created a video explaining the Affective Context Model and what it means for learning. He talks about how emotion plays a part in the way we learn. This provides me with an opportunity to highlight my presentation at the TCUK conference, “Documentation as… Read more »

Speaker profile page for Ellis Pratt

As we’re being invited to speak at an increasing number of conferences, meetings and events, we’ve added a speaker profile page for Ellis Pratt to the Cherryleaf Web site. Ranked the most influential blogger on technical communication in Europe, Ellis Pratt is a specialist in the field of creating knowledge users will love. Presentations include:… Read more »

We’ll be speaking at Mindtouch’s European launch event on 9th Sept

We’ve been invited to present at Mindtouch’s European launch event, which is being held in Central London on Thursday 9th September. Our theme will be the seven key challenges Technical Publications departments face today. The whole event is called “Your Documentation is your Best Storefront. Are You Open for Business?” Over half of your website… Read more »