Does the Google Chrome browser show Web based Help correctly?

We took a quick look at Google’s new Chrome browser this morning. MadCap’s Flare Web based Help seems to work fine, but there seems to be a problem with RoboHelp’s Web Help – specifically the Table of Contents. We dragged some old RoboHelp 5 generated Web Help files into the browser, and we looked at… Read more »

Wikis instead of Help?

Zoho has decided to use its own wiki to provide online Help instead of Help created in RoboHelp. They have posted on their blog the reasons why they have done this, together with the benefits resulting from this change. This is what the help looks like now. We’re not anti wikis and we’re not pro… Read more »

RoboHelp Packager for Adobe AIR

Back in the Autumn I posted about Abobe Air and how it could be used to provide a new medium for online Help. Today, I came across RoboHelp Packager for Adobe AIR, which is currently in beta. It converts RoboHelp 6 or 7 generated WebHelp files into a single AIR file, which can be shipped… Read more »

Which vendor wins the battle of the Help Authoring Tools?

With the recent releases of new Help Authoring Tool versions for RoboHelp, AuthorIT and Flare, plus the release of Quadralay’s ePublisher 9.3, does this affect which Help Authoring Tool you should purchase? What I find interesting is the different ways in which the tool vendors perceive the issue of creating user assistance. If you want… Read more »

Adobe announces Technical Communication Suite

One of the newsworthy items from last week’s Online Help Conference Europe 2007 was Adobe’s announcement of the Adobe Technical Communication Suite. This suite will contain FrameMaker, RoboHelp, Captivate and Acrobat 3D, and it will cost $1599 (a 56% saving over the full price). You can upgrade for $643 (less if you are previous 3D… Read more »