Tony “Dr DITA” Self’s London DITA workshops this March

We’ve managed to arrange for Tony Self (“Dr DITA”), to break his journey again (this time it’s Melbourne to Seattle) and deliver his Beginners and Advanced DITA training workshops in London. This time, the advanced course will be more advanced and delegates will receive a free copy of a DITA utility that Tony has been… Read more »

What I learnt from 21 hours of interviews with UK Documentation Managers

After conducting 21 hours of interviews with Documentation Managers and writing a 7,000 word report on the findings, two factors stand out: 1. The importance of usability testing documents.2. The importance of measurement. As the saying goes, you can’t manage what you can’t measure. UPDATE: The report is now available for purchase via the Cherryleaf… Read more »

Survey of UK Documentation Teams

We’ve completed interviewing the managers of UK documentation teams today. We estimate our survey covers 5% of the technical authors in the UK. This means we should have a representative sample size. The next step is to combine all the questionnaires, analyse the data and write the report. In our survey, we were particularly interested… Read more »