There’s the tribe, where’s the technical author?

I’ve just downloaded Tribes Q&A, a fan book inspired by Seth Godin’s latest book “Tribes: We Need You to Lead Us”. The book talks about the basic need humans have to connect with other human beings from a social and a commercial perspective. There’s one sentence that stood out for me: Connecting people and giving… Read more »

Basics of Technical Authoring self-study training course page goes “live”

We’ve just uploaded the files and activated the Buy link for “Basics of Technical Authoring – a self paced, home study training course“. In other words, we can now take orders from people wanting to purchase it. This course teaches general, basic technical authoring principles and writing approaches suitable to user documents. It describes the… Read more »

Should technical authors embrace user generated content?

It may seem counter-intuitive, but we believe technical authors shouldn’t fear the trend towards user generated content. Let me explain why: 1. It could get you the attention of your CEO. October’s Harvard Business Review highlights an article called “The Contribution Revolution: Letting Volunteers Build Your Business” by Intuit CEO Scott Cook. User contribution is… Read more »

Another person starts their career as a technical author today

One of our candidates starts working today – as a technical author at a software company in the Midlands. It’s her first job in, hopefully, a long career as a technical author. She’s had some technical writing experience from the sandwich year on her course, but this is her first permanent writing position. It’s the… Read more »