Why does this project manager have so many lines on his face?

Notice the man’s wrinkles. What have past software development projects done to him? Maybe this time it will be different. Maybe this time he can sleep knowing the users will get the documentation they expect. Because maybe this time he’ll use a technical author. Cherryleaf works with developers of software helping them ensure they have… Read more »

Poor documentation helps land Microsoft with a $1.35bn fine

Arjuna Krishna Das posted a link to an Information Week article on Microsoft’s fine from the European Union. http://www.informationweek.com/news/showArticle.jhtml?articleID=206900497 “Specifically, the EC ruled that Microsoft was overcharging rivals for the documentation they need to make their server products interoperable with Windows-based PCs and servers. The decision was upheld last year by Europe’s second highest court…. Read more »

Is the “working on screen culture” changing our brains?

The IET’s “Engineering & Technology” magazine always contains articles that catch my attention. In the current issue, it includes a piece on Baroness Professor Susan Greenfield’s research on how the “working on screen culture” will change the way our brains think. She argues this is because “our standards of satisfaction and fulfillment may be different”…. Read more »

New software for technical authors from MadCap Software

MadCap Software has released on details some new products it will be releasing shortly. These include MadCap X-Edit and MadCap Press. What is striking is that MadCap really does seem to understand the problems technical communicators face in the real world. One of the issues technical authors often face is dealing with reviews of drafts… Read more »

Contract Technical Authors and e-learning courseware developers needed

We’ve a client who is looking to build a team of e-learning courseware designers or technical authors capable of developing e-learning courseware. This team will work on a MOD IT project it has won, with the project likely to run May (or June) 2008 – November (or December) 2008. The team will be developing online… Read more »