Podcast 37: Should technical writers become copywriters?

In Episode 37 of the Cherryleaf Podcast, we look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters? Links: Technical copywriting training course Technical copywriting writing services Graham Jones – Are you providing enough detail online? “The World of the Hero”… Read more »

Topic-based writing: what is it, and why should I care?

In this episode of the Cherryleaf Podcast, we take a look at topic-based writing. We explore: What is a topic? Features of topics Why use topics? Why not use topics? Where can you use them? What happens if you don’t use it? Tools for topic-based writing What do you need to know Interacting with others

Transcript from What’s the deal about structured content? Part 1/2

Below is a transcript of first half of our podcast episode What’s the deal about structured content? : Welcome to the Cherryleaf podcast. It’s February 2018, and I’m off to the London Content Strategy Meetup, where we’ll be talking about structured writing. [Rahel Bailie] I thank our sponsors Syzergy and Scroll for doing this and… Read more »

Changes to our online technical communication training courses

We’ve made a few changes to our online training courses, to make it easier to order and understand. There are now just three online courses: Technical Author/technical writing Advanced technical communication End user documentation writing skills for developers We’ve moved all the other courses we had previously into a single, advanced technical communication skills course…. Read more »

Don’t say “simply”

At this month’s WriteTheDocs London meetup, Jim Fisher of Pusher presented a talk called “Don’t say Simply“.  He talked about words, such as “simply”, that can seem innocuous when written in user documentation, but which show a lack of sympathy when read. He showed how popular “simply” is with developer documentation writers, by showing the number… Read more »