Americanisms and Britishisms

There are user documentation projects where we are asked to write in American English instead of British English, and generally this is a pretty straightforward exercise for us. However, when I speak at conferences in the USA, delegates sometimes ask me afterwards what I meant by a particular expression. For example, I was recently asked… Read more »

Microsoft launches its new documentation site, and it’s very good

Microsoft has announced the preview release of its documentation service, https://docs.microsoft.com, which currently provides content for its Enterprise Mobility products. “We interviewed and surveyed hundreds of developers and IT Pros and sifted through your website feedback over the years on UserVoice. It was clear we needed to make a change and create a modern web experience… Read more »

Perfecting collaborative authoring for online Help

Yesterday, I wrote: “There are some activities that seem like they always could be improved. One is creating an authoring environment where professional technical communicators and other staff can work together.” Writing online Help is different from writing some other types of content, in that it involves topic-based authoring. Content is stored in modular, re-usable and flexible… Read more »

Adapting to change in technical communication

Technical Authors work in a profession where they must be able to adapt to changes in the technology sector. Often, the changes relate to the outputs they need to create or the authoring tools they use, and most Technical Authors adapt quite easily to the new situations. However, sometimes there are also changes to writing styles or the… Read more »

Our next advanced technical writing training course will be on 22nd March

We’ve just scheduled another of our Advanced technical writing & new trends in technical communication training courses. “Discover the advanced new writing styles emerging in technical communication by attending Cherryleaf’s popular training course. Don’t get left behind: past clients include technical communicators from Citrix, GE, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger, Tekla and Visa International.”… Read more »