Nintendo patents new Help/User Assistance system

Various computer games magazines are reporting news of a Nintendo patent for providing user assistance to players during a game. The patent describes “Demo Play”, which is intended to keep casual players interested in complex games in a way that doesn’t conflict with hardcore gamers’ requirements. Advanced players can play normally, while less experienced players can get the occasional helping hand. Hints will appear… Read more »

“It’s so intuitive, it doesn’t need an instruction manual.”

I told someone yesterday that there was one piece of technology that was so intuitive it didn’t need an instruction manual. I was talking about the traditional fixed wire telephone. It turns out I was wrong.  A quick search on YouTube revealed there was a major education campaign in the 1920s and 30s, instructing the… Read more »

Is the future of education also the future of technical communication?

I stumbled across another great video of Michael Wesch talking about the issues facing educationalists.  Many of the problems they face are the same as those faced by people involved in producing user assistance. The video is here Dubbed “the explainer” by popular geek publication Wired because of his viral YouTube video that summarizes Web… Read more »

How Pico Projectors could help the Technical Author of the future

Pico projectors are the latest technology to be incorporated into mobile phones, and their introduction could provide technical authors with a new way of delivering technical documentation. They could be of particular interest to those writing documentation that’s used in factories, workshops and other areas unsuited to computers and paper manuals. Pico Projectors are miniature… Read more »

What can a Technical Author learn from a TV shopping channel?

TV shopping channels are immensely successful at selling technology to the general public. Most salesmen will tell you how good these channels are at using the power of persuasion to create and fulfill a need that might never had existed before you turned on the TV. Technical Authors could also pick up a few tips… Read more »