Update on our iPad as a documentation device training course

Here’s an update on the training workshop we’re currently developing on how to use the iPad and other tablets as a device for delivering documentation. The trainer’s slide deck has been completed and is out for review. Once that’s been signed off, we’ll check the timings and determine if this is a half or full… Read more »

Technical writing in the Cloud

One of the most popular developments in computing in recent years has been the emergence of cloud-based computing and Software as a Service (SaaS). Examples of cloud-based computing include Google’s GMail: Instead of an application being installed locally on a user’s computer, it runs on a remote server, accessed via the user’s Web browser. So is technical… Read more »

New software that might interest Technical Authors

Here are some new tools we’ve found that might interest Technical Authors. Google Ripples Google Ripples is a tool that enables you to watch how posts get shared on Google+. If you publish user assistance or support information via Google+, it could help you track how far and wide it gets distributed. It could also help… Read more »

Ubuntu for the Technical Author?

We run a mixture of PCs (XP, Vista and Win 7) and Macs and, earlier this week, we spent some time investigating whether the Ubuntu Operating System might be worth installing on some of our older Windows XP machines. Ubuntu is a free and user-friendly version of Linux that looks and operates in a similar… Read more »

Writing user documentation collaboratively in an Agile environment

Hi, You provide wonderful newsletters full of useful information. Thank you. I’m a Senior Technical Writer in a small company, and I have one contractor working for me. We have come up against a challenge. <snip>… My team currently uses RoboHelp, which is not a collaborative, team tool for writing. The company likes to think… Read more »