Training course on Twitter and the Social Web: Developing a strategy for technical authors

We’ve just relased a new training course that explains where the Social Web, and Twitter in particular, can fit into the world of the technical author/writer. Originally delivered as a presentation for the prestigious User Assistance Europe Conference 2009, it has been extended and converted into a training course, containing videos and demonstrations of software applications,… Read more »

Transatlantic video interview with Anne Gentle on the Social Web for Documentation

We’ve just uploaded a 15 minute extract from a transatlantic video interview I recently conducted with Anne Gentle, where we talked about The Social Web for Documentation.  The sound is a little patchy on the first slide, but it improves afterwards. A longer, 37 minute, version will be available to anyone who purchases the Cherryleaf Learning Zone… Read more »

Twitter and the Social Web: Developing a strategy for technical authors

Cherryleaf’s presentation at the UA Conference Europe 09 will be on “Twitter and the Social Web: Developing a strategy for technical authors”. In this session, we’ll look at some of the research into how people use Twitter and social networking sites, and investigate the different communication strategies you can adopt. We’ll address key questions, such… Read more »

Changes to our online shop

We’ve made a change to our online shop over the weekend. We’ve changed some of the technology that runs behind the scenes and moved to Sage Pay for processing payments. These changes will enable us to offer you a range of exciting new services in the future.

August times

The summer months have often been a busy period for us, and this year is no exception. In addition to arranging countless interviews for candidates and starting off a number of XML-related projects, we’ve also been working on improving our training services. We’re working on some new online courses, which has lead to some major changes behind the scenes. It… Read more »