The return of Clippy?

Are we seeing the the spiritual child of Clippy emerge? Truth Labs’s Stelios Constantinides has written an article on his experiments with conversational UIs. Conversational user interfaces (CUIs) are a spoken or written way of interacting with a device. CUIs aren’t completely new, but they’re becoming smarter, more natural, and — therefore — more useful. Here’s where CUIs come in:… Read more »

API documentation design patterns

One of the current developments in technical communication is the development of a common way to present API documentation. At present, there are a number of different design patterns that organisations are using, but, as with many things, there seems to be a desire to establish a de facto standard. One part of this has… Read more »

Adapting to change in technical communication

Technical Authors work in a profession where they must be able to adapt to changes in the technology sector. Often, the changes relate to the outputs they need to create or the authoring tools they use, and most Technical Authors adapt quite easily to the new situations. However, sometimes there are also changes to writing styles or the… Read more »

Update on training course bookings and places

Happy New Year! A quick update on the availability of places on our upcoming courses: We’ve just three places left on our advanced technical writing classroom course on the 28th January. We have free places on our advanced technical writing live Web course, for delegates based outside the UK, which will be held on the… Read more »

Dates for our next advanced technical writing & new trends course

Here are the dates for our next advanced technical writing & new trends course: The next public classroom course will be held on 28th January 2016, at our training centre in central London (SW7). A live Web course, for delegates based outside the UK, will be held on 6 & 7 January 2016 (2 x 3… Read more »