The technical writing community is starting to take Twitter to its heart. The people below are a mixture of technical communicators and entrepreneurs (plus one celebrity – Stephen Fry) whom we’re following. Updated: 24 February 2009 If you’re just starting out on Twitter this may give you a headstart on who to follow: Get your… Read more »
Category: twitter
Will Twitter change the way customer service is provided?
The debate about the usefulness of Twitter in User Assistance (aka technical writing) is starting to take off: Charlene Kingston will be speaking at the WritersUA conference in March about integrating Twitter. The Carphone Warehouse has started to use Twitter to support its users. See “Mind the gap” and guy1067 on Twitter Uploaded on authorSTREAM… Read more »
Follow the thoughts of technical communication experts
We’ve created a Web page that aggregates the messages from some of the leaders/pioneers in the technical communication sector. You can view the Web page here
Business guide to Twitter
We’ve put together a guide that explains the business uses for Twitter. If you’re a Twitter user, please let others know.
Is Twitter a useful tool for technical authors?
A lot of people I know, it seems, are talking about Twitter. Quite a lot of these discussions seem to revolve around the question: is it actually useful? At the moment, I’m not sure myself. I’m asking myself whether it’s a useful tool for technical authors. So what is Twitter? Twitter describes itself as a… Read more »