Web 2.0 features in upcoming MadCap Flare products

MadCap Software has announced more details on its upcoming “MadCap Feedback Server”. In addition to feedback reports on how your readers are using your Help, it includes some of the Web 2.0 features we have been promoting. These include: – Web 2.0 community capabilities, allowing readers to add their own comments to existing documentation– The… Read more »

Web 2.0 research

We’ve been contacted by a team that is doing a research project with the business school at one of the London Universities. They are looking to do in-depth interviews with people who as “early adopters” use the tools of web 2.0 to market their business. They’ll be interviewing us about this and about our business… Read more »