“Recruiting a Technical Author” webinar recording is now available

The recording of our webinar “Recruiting a Technical Author” is now available for everyone who registered for its live presentation yesterday. It is also available to any organisation that uses Cherryleaf’s recruitment services for hiring a technical author. This twenty minute presentation covers: What are the key skills to look for in a Technical Author? What… Read more »

“Delivering documentation in a downturn” webinar recording is now available

A re-recording of our webinar “Delivering documentation in a downturn” is now available to purchase for a nominal fee via our online shop. This 30 minute presentation is for people who must manage documentation projects with limitations on their budget and personnel. Among the things it covers are: How the recent economic downturn and signs of recovery… Read more »

Webinar 17 August – Recruiting a Technical Author

Our second free Cherryleaf webinar is for people who are considering recruiting a Technical Author. Among the things we’ll cover are: What are the key skills to look for in a Technical Author? What are the key personality traits in successful Technical Authors? What is the salary range you should offer? Where do you find good… Read more »

Webinar 27 July – Delivering user documentation in a downturn

This free Cherryleaf webinar is for people who must manage documentation projects with limitations on their budget and personnel. Among the things we’ll cover are: How the recent economic downturn and signs of recovery have affected the way some organisations deliver user assistance. What you can do when “nice to have” is no longer on… Read more »

Writing technical documentation in 2010 and beyond

If new technologies are creating new social behaviours in people, do those writing technical documentation need to adapt to these changes? Linda Stone, who coined the phrase “continous partial attention“,  argues users have, over time, changed the way they use technology. They’ve moved from an era of creating, to an era of connecting and then onto one of… Read more »