Review of “WIKI: Grow your own for fun and profit”

XML Press kindly sent me a reviewer’s copy of Alan J. Porter’s book “WIKI: Grow your own for fun and profit”. I interviewed Alan earlier in the year (which you can see on the Cherryleaf YouTube Channel), so it was good to see the book that he was mentioning in the interview. It’s important not… Read more »

Whither wikis?

The BBC’s Rory Cellan-Jones reports on Wikipedia’s challenges: Will the online encyclopaedia that has become the first destination for millions of web users searching information end up withering away, as its worker bees lose interest in keeping it nourished? That’s the question raised by a study of Wikipedia editors carried out by a Spanish academic… Read more »

Six reasons why your wiki isn’t working

Wikis are a great way to create and publish documentation online, but there are many wikis that haven’t worked. They comprise just a few pages of incomplete, out of date information. Why is that? Why do some wikis work and others just fail? Here are six key reasons why: 1. The wiki isn’t managed A… Read more »

Google Wave – A case study in 21st Century User Assistance

Google’s latest product, Google Wave, provides a case study in how User Assistance is sometimes provided to users for popular Web-based applications. It is a useful case study, because: The application contains unfamiliar concepts and tasks; Google hopes it will be used by many people; and It’s from a major provider of software. While the… Read more »