Tackling the challenge of writing sales proposals and RFQs

Standards and processes permeate nearly every area of business today. They enable management to control, direct and delegate, giving people the ability to focus attention on the more difficult issues the business faces. Processes drives predictability, consistency and efficiency. Despite all these benefits, sales departments have been much slower to move down this path. Sales… Read more »

Communicating the right information in business

By guest blogger Malcolm Tullett Health and safety is built around good practice. There are systems for getting things done and processes for carrying out the tasks required to make the organisation successful. The problems occur when the paperwork outweighs the operator’s willingness to read and digest it! Standard practice in most organisations is that… Read more »

Should we run a course on how to write instructions?

We’re thinking about running a training course for people who find they need to write instructions from time to time. It’s not aimed at professional technical authors, but rather managers and specialists in organisations who need to know the essentials of being able to write processes, procedures and tasks clearly and simply. If you be… Read more »

Your online grammar reference guide

We’ve added a link on our Web site that will take you to the online grammar reference guide offered by Grammar to Go. Built for business, Grammar to Go is your personal grammar specialist, ready to answer your questions wherever and whenever they arise. It is very popular with professionals who spend their valuable time correcting… Read more »