Common mistakes organisations make with their API documentation

We’re running another Question of the Week on social media. This week’s question is: What are the common mistakes organisations make with their API documentation? We plan to follow this up at a later stage with suggestions on how to prevent or fix these mistakes. We’ve had some great answers since we posted it in… Read more »

Our latest podcast – a round up of recent news in technical communications.

API documentation: the undiscovered country

Recording from UAEurope 2017 conference. With many software developers now spending their time developing APIs, there’s an increasing demand for API documentation writers. It’s a fast changing field, with emerging information design patterns and authoring tools. It’s also different from end user documentation, and this means many Technical Communicators are uncertain if and how they… Read more »

Have Amazon, Dropbox, Microsoft and Google got their information design wrong?

On an API documentation course we ran for a client yesterday, we showed a number of developer documentation websites, including ones from Amazon, Dropbox, Google and Microsoft. One common theme the delegates noticed was these sites contained a in-page table of contents, or a set of related links, on the right hand set of the screen. You will… Read more »