In this episode of the Cherryleaf Podcast, we talked to Jen Lambourne, Knowledge Management Lead at Monzo Bank, about her current work at Monzo and her previous role at the UK’s Government Digital Service.
Tag: GDS
Reflections on last week’s mini-conference on documenting APIs
Last Friday, I attended and presented at the Write The Docs mini-conference on documenting APIs, held at the Government Digital Services (GDS) building in Holborn. My presentation was called “What makes Technical Communicators uneasy about API documentation, and what can we do about it?”, and there were a number of questions and comments regarding some of… Read more »
The sad case of GDS and the tax manuals
The UK’s Government Digital Service has been doing great work in putting users’ needs before the needs of government, so it was a shock to see the revised tax manuals the GDS and HMRC published recently. In the GDS blog post, First HMRC manual on GOV.UK – give us your feedback, Till Worth explained: “HMRC has built a new… Read more »