Managing documentation projects – Sage Technologies case study

Below is an interview between Ellis Pratt of Cherryleaf and Diana Logan, Documentation Manager at Sage Technologies. In the interview, we discuss Sage Technologies’ new platform for assisting users, the “Sage Ecosystem”, and how user documentation is developed by Diana’s team.

Managing documentation projects – links to useful information

Here are some links to useful information on managing documentation projects: Support Call Cost Reduction Calculator Six biggest mistakes Project Managers make with documentation and how to avoid them Planning user documentation – a guide for software project managers How many technical writers should we have in our organisation? In a downturn, is it better… Read more »

Aligning documentation with the business – free guide

The Projects team at Cherryleaf has just finalised a second free guide. This one is for documentation managers and technical authors – it’s a guide for aligning documentation with your business objectives. This will be sent out as series of emails (one email per week). Each week, we’ll look at aligning documentation with the objectives of the… Read more »

Free guide for Project Managers on planning documentation projects

The Projects team at Cherryleaf has just finalised a free guide for Project Managers on planning documentation projects. This will be sent out as series of emails over a number of days. Use the form below if you’d like to receive this guide: Name Company Country Email

Managing people in documentation projects

Below are highlights from a video interview we carried out with Stephen Harvard Davis of Assimilating Talent on the subject of managing people in documentation projects. We discussed managing international teams, amongst other things. Part 1: Part 2: