Your policy and procedures manual as software

Jared Spool tweeted this morning: PLEASE, PLEASE! Tell me that Apple is going to release Hypercard for the iPad! — Jared Spool (@jmspool) September 9, 2014 HyperCard was a hypertext program that came with Apple Macintosh in the 1980s. It allowed you to create “stacks” of online cards, which organsiations used to create some of the first… Read more »

SharePoint for documentation projects

Most of the Technical Authors I have met don’t have a good thing to say about Microsoft SharePoint. In many ways, it represents how not to publish content online. It is seen as encouraging people to move print-optimised documents (Blobs) around, rather than units of content (Chunks), and users are typically left to rely on search… Read more »

New job vacancy: #4133 Technical Author, City of London, £32K-£37K DOE

This is an opportunity to join a technical writing team within a fast-growing, independent software company. Our client develops Web-based financial trading software for the world’s largest financial institutions. They have an immediate vacancy for a Technical Author with a passion for technical communication. You will developing end-user documentation for a range of products, producing… Read more »

Why Technical Authors make the best Project Managers for Agile projects

Red Gate Software’s Dominic Smith mentioned in his presentation at UAEurope conference that the company had found Technical Authors were ideally suited to take on the role of Project Manager for small Agile software development projects. In fact, Red Gate had morphed most of its Technical Authors into to a hybrid Project Manager role. Dominic made a… Read more »

New software that might interest Technical Authors

Here are some new tools we’ve found that might interest Technical Authors. Google Ripples Google Ripples is a tool that enables you to watch how posts get shared on Google+. If you publish user assistance or support information via Google+, it could help you track how far and wide it gets distributed. It could also help… Read more »