Contract Technical Writing Opportunities

We’ve had a number of enquiries recently from clients, which has lead to us having a number of Contract Technical Writing Opportunities on our books. Most of them require working at the client’s offices. For more details see our Technical Author Recruitment page.

Six reasons why your wiki isn’t working

Wikis are a great way to create and publish documentation online, but there are many wikis that haven’t worked. They comprise just a few pages of incomplete, out of date information. Why is that? Why do some wikis work and others just fail? Here are six key reasons why: 1. The wiki isn’t managed A… Read more »

Moving technical authors from institutional thinking to network thinking

In this video clip, Ecademy’s Thomas Power talks about how business leaders will have to switch between “institutional thinking” (closed, selective and controlling) and “network thinking” (open, random and supportive). There’s a similar challenge for technical communicators – between traditional “closed” user documents and collaborative, conversational, “open” online user assistance.  Thomas claims: You have to be very… Read more »

New FrameMaker Training Dates

We’ve just updated our Web site with the latest dates for the public FrameMaker classroom training courses. These cover the period November 2009 to February 2010.

Google Chrome OS Help – What will it be like?

Techcrunch has reported on an early glimpse of Google’s upcoming Operating System, Chrome OS. So, you are no doubt asking, will Chrome OS come with online Help? Will it be initiated in a similar way to Help in Windows or by some sort of new means? From the screen shots on the Techcrunch site, it appears, yes,  there… Read more »