The perfect technical author

The perfect technical author can: act as a novice user member of the target audience of the product be an expert in understanding all aspects of the product be technically adept in the technologies needed to deliver the information to users create content in a way that is organised & repeatable, managed & sustainable, while working in… Read more »

Why bother with end user documentation for Web Applications?

In Rahel Bailie’s excellent presentation at the STC Conference (“The New Face of Documentation“), she looked at the “No Documentation” approach to software user assistance. This, she summed up, as the “we don’t document it; we just fix it” view of software development. She argued that a “No Documentation” approach doesn’t lead to no documentation. Users soon… Read more »

Workshop on on career development – an approach and key skills

I’ve been asked to present a workshop at the STC TransAlpine Conference on “career development – an approach and key skills”. This will be held on 8th June in Vienna. I’m a late replacement for a speaker who has unfortunately been taken ill. We’ll look at: Future trends in technical communication – where’s it all heading… Read more »

Need a freelance or contract technical author?

Cherryleaf has some great freelance and contract technical authors on its books at the moment, available to work on your project. Contact us, if you’d like to know more.

So who wants a job as a technical author?

We’ve had a number of new vacancies for technical authors come in within the last few days – in the UK and mainland Europe. You can see them on our Technical Author Vacancies page.