Location of Technical Authors – new data added to the map

The Institute of Technical Communicators has kindly provided us with additional data for our Location of Technical Authors map. They’ve supplied us with an anonymised list of the location of ISTC members. These are indicated by the peach coloured pins on the map. It confirms the locations where there are shortages of Technical Authors, with the exception… Read more »

Writing troubleshooting topics

It’s a fair bet that the introduction of the new Troubleshooting information type into the DITA 1.3 technical authoring standard will affect how all Technical Authors write troubleshooting topics, regardless of whether they use DITA or not. That’s because the proposed elements for troubleshooting topics make good sense, and it offers a standardised approach to writing… Read more »

Creating a map showing the location of Technical Authors

Sarah Maddox’s post on how she has added “techcomm titbits” onto an interactive map, prompted me to look at whether we could create a map showing the location of Technical Authors around the UK. It’s something we’ve wanted to do for years, and Sarah’s post suggested it was much easier to do these days, thanks to… Read more »

The big questions in technical communication

David Farbey wrote a semi-existentialist post on the challenges for technical communicators yesterday. I’d like to look at the issue in a different way, by looking at the big questions in technical communication today. The answers to these questions (which may be decided by people outside of the profession) are likely to affect the future… Read more »