Take part in the Cherryleaf Training Survey 2015

We’re carrying out a short survey into training courses for technical communicators. The questions are mostly around the courses you would like to see offered by training providers. To participate, please complete the questionnaire below (alternatively, use this link to the survey):

Protecting your brand using technical communication

On BBC Radio 5 live’s Wake Up to Money programme today, Lisa Thomas, Chief Executive of advertising agency M&C Saatchi, said: “We can’t just think about just one advert. We have to think about the brand and the relationship that consumers have with that brand, and be aware that consumers see your brand and your product everywhere… Read more »

Atlassian no longer lets users comment on its documentation – good or bad news?

Last week, Atlassian sent out this message on Twitter: We’re changing our documentation platform, including closing comments. Read more and learn why http://t.co/PjZVCV1Vze — Atlassian (@Atlassian) April 14, 2015 This was a surprise, as Atlassian has been a strong advocate for having user comments appended to user documentation. Sarah Maddox, when she was working at… Read more »

Accessibility is not only for people with disabilities

Accessibility is in the news again: Harvard and M.I.T. Are Sued Over Lack of Closed Captions “Advocates for the deaf on Thursday filed federal lawsuits against Harvard and M.I.T., saying both universities violated antidiscrimination laws by failing to provide closed captioning in their online lectures, courses, podcasts and other educational materials.” “Much of Harvard’s online content… Read more »

Not being interviewed by BBC Radio

I was due to be recorded/interviewed first thing this morning over the phone for a piece a BBC local radio station was going to do about instructions and how get written. I was standing in for the President of the Institute of Scientific and Technical Communiators (ISTC). However, a producer called this morning to tell me they couldn’t… Read more »