Is the future of education also the future of technical communication?

I stumbled across another great video of Michael Wesch talking about the issues facing educationalists.  Many of the problems they face are the same as those faced by people involved in producing user assistance. The video is here Dubbed “the explainer” by popular geek publication Wired because of his viral YouTube video that summarizes Web… Read more »

Why pay 2.5 times the national average salary for a technical author?

We’ve just posted up a vacancy for a lead technical author in Switzerland with a salary of circa £64,000 ($105,744) – around two and a half times the average salary in the UK. So why would someone pay this amount for a technical author? After all, don’t they just write manuals that no-one reads? The answer… Read more »

The debate on the future of technical communication

My Vienna presentation on the future of technical communication and building a career has sparked a debate on a couple of Web sites: Tom Johnson’s blog How to Avoid Extinction as a Technical Communicator has generated 12 comments so far. CJ Walker has posted her thoughts on her blog, too It’s interesting getting feedback on… Read more »

The “Google or Death?” choice for technical authors

July’s edition of Science magazine includes a study that shows scientific researchers are now more inclined to get their information from the Web (specifically, “quick and dirty” searches in Google) than from specialist scientific resources. If scientists are focusing on only a tiny bit of research – the bits served up by Google – what are typical users… Read more »

The perfect technical author

The perfect technical author can: act as a novice user member of the target audience of the product be an expert in understanding all aspects of the product be technically adept in the technologies needed to deliver the information to users create content in a way that is organised & repeatable, managed & sustainable, while working in… Read more »