TechCommAlliance founded as an international consortium for professional technical communication services

FOR IMMEDIATE RELEASE 26 May, 2009, 12.00 GMT Contact: Ellis Pratt +44 1784 258672 London, UK―Cherryleaf Ltd  is joining with Scriptorium Publishing  (United States of America) and HyperWrite (Australia) to create the TechComm Alliance. Ellis Pratt, Sales and Marketing Director at Cherryleaf Ltd., commented, “Working with TechComm Alliance means that you’re working with technical communicators… Read more »

How can technical authors become part of technology ecosystems?

Jonathan Mitchener has written an article in Engineering and Technology magazine on the interest of technology providers in creating “ecosystems”. This is the concept of offering not just gadgets but also a range of related products and services, which can integrate seamlessly with each other in an overall system. The poster boy for this ecosystem approach is… Read more »

First Documentation Managers/Leaders mentoring meeting set for 26th May

The first Documentation Managers/Leaders mentoring meeting date has now been set:  for the afternoon of Tuesday 26th May 2009.   The afternoon is dedicated to providing a safe forum where documentation managers can share the issues they face and get their challenging questions answered – not just by an expert but by people who’ve faced… Read more »

Technical authors, documents and getting lost

Via Twitter, someone responded to one of my messages with the statement, “maybe, if you need a manual, it’s a poor product”. I don’t think that’s the case, and my reply on Twitter was: “A map is to a city, what a manual is to an application.” Let me explain. Imagine you need to visit… Read more »

Manager’s guide to single sourcing: What’s the problem, why is there a need?

I thought it might be useful to look at a simple question: Why is there a need for single sourcing technical documentation? For people who aren’t technical authors, it’s often unclear why technical authors talk so much about “single sourcing”. Isn’t that just cutting and pasting? What’s the problem? In later posts we’ll look at the… Read more »