Which type of platform is best for developer documentation?

At the Write The Docs event in London last night, Gergely Imreh presented Resin.io’s approach to customer-driven docs – documentation as self service support. Resin.io is a software company that provides Linux containers to the Internet of Things. It sees itself as a support-driven organisation, and so documentation is very important to them. The discussions at the… Read more »

New note-taking methods for technical communicators

Note-taking is an important part of a technical communication process. A typical project can move from the account manager to the project manager, and then onto the technical communicator.  Sharing information gathered at client meetings with project team members is often done through internal meetings and phone calls, handover documents written in Word, and other related… Read more »

SankeyTextualVariant: Visualisation software for comparing texts

Professor Martin Paul Eve of Birkbeck College, University of London, has released, for free, the visualisation software that helped him compare the texts of the novel Cloud Atlas. It displays the differences as a Sankey diagram. It’s intended to be used for comparing contemporary fiction, but it may have uses for analysing other long documents. See: SankeyTextualVariant… Read more »