At our “Developing your career as a technical author” course yesterday there was a great discussion about meeting the needs of “Generation Y” – the part of the working population under 27 who have grown up with the Internet. It’s a group that makes up about 13% of the working population. We talked about the… Read more »
Trust is the new critical currency in the connected age.” This is a Twitter post by Scott Berg, Director of HP Global Digital Strategy. Assuming technical communicators produce highly trustworthy material, is their content becoming more valuable?
Oxford University Press’s Tim Barton, in an article on the Google Book Settlement, states: What once seemed at least debatable has now become irrefutable: If it’s not online, it’s invisible. Full article here
At Intellect (the trade association for UK technology companies) yesterday, there was a meeting looking at how UK software companies are faring in this current economic climate. At this event, a panel of software companies CEOs and directors discussed the key issues they are currently facing and the future economic climate for this industry sector. What struck me… Read more »
There are a number of posts on various Blogs, at the moment, concerning documents as conversation and moving beyond the traditional manual. Some of the comments suggest implicitly that technical authors (aka technical writers) could end up having to resolve two conflicting views regarding communicating with users. The problem is that many technical communicators work in hierarchical organisations where… Read more »