Google announces support for FAQ and How-to structured data

“Today we are announcing support for FAQ and How-to structured data on Google Search and the Google Assistant, including new reports in Search Console to monitor how your site is performing.” https://webmasters.googleblog.com/2019/05/new-in-structured-data-faq-and-how-to.html https://developers.google.com/search/docs/data-types/how-to https://schema.org/HowTo It will be interesting how this will/can co-exist with DITA.

Upcoming conference – Evolution of Technical Communication

Cherryleaf’s Ellis Pratt will be the keynote speaker at the Evolution of Technical Communication conference, which will take place 4-5 June 2019 in Sofia, Bulgaria. What Skills Will Technical Communicators Need for the Upcoming Years? The ways organisations support end users has changed over time. This is because new technologies emerge, products change, and users… Read more »

Podcast 56: Microcontent in Flare

In this episode of the Cherryleaf Podcast, we speak to Mike Hamilton about the new microcontent features coming to MadCap Flare. In particular, we discuss chatbots and using microcontent to improve search results. If you are a Technical Author working on a SaaS based application or a web site, then this is well worth a… Read more »