Cherryleaf’s Trends/Advanced Technical Writing Techniques – Next course 10th November 2015

Cherryleaf’s next Trends/Advanced Technical Writing Techniques course will be held on the 10th November 2015, at our training centre in central London (SW7). This course is for you if you are an experienced technical communicator who wants to know about the current trends and ideas. Don’t get left behind: past clients include technical communicators from Citrix, GE, IBM UK, Lloyds… Read more »

Stack Overflow is moving into documentation (get the popcorn)

Stack Overflow, a collaboratively edited question and answer site for programmers, has announced its plans to add documentation to the site: “Lately we’ve been asking ourselves “what else could we do to improve developers’ lives on the internet?”. Jeff’s original announcement of Stack Overflow said this: There’s far too much great programming information trapped in forums,… Read more »

Software companies are not selling boxes anymore

Wistia’s Chris Savage has written an article on how the company focuses on articulating its company vision to differentiate itself in a competitive marketplace. In the article, he states: “To buy software back in the day, you’d go to the store, buy a box, and bring it home. Inside of the box would be a shiny CD,… Read more »

The decline of the gerund in technical documentation?

Louise Downe, who works at the UK’s Government Digital Service, wrote a blog post (Good services are verbs, bad services are nouns), where she stated: “After several rounds of user testing, the Home Office changed the name of ‘Immigration Health Surcharge’ to ‘check if you need to pay towards your health care in the UK’ –… Read more »

Trends in technical communication – the funny airline safety video

The airline safety video is about actions that could save your life, but it can be very dull and mundane if you’ve flown more than once. So airlines are using the third aspect in good design – emotion – to engage with their audience. The latest video to follow this trend is from Delta Airlines: https://www.youtube.com/watch?t=346&v=Vttuonfu2BM… Read more »